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Synaptics
Low Cost pricing structure
It
is our firm belief that IT services can, with the correct structure
be offered at a low cost without sacrificing good service.
Below you will find our standard service and consultancy rates.
How
it works
All
our customers are charged the same rate based upon the service they
require at any given time charged on a minute by minute basis.
| STD
service charge per minute |
STD Consultancy
Rate per minute |
| £0.50 |
£0.70 |
For
Example - imagine you require your firewall to include
a new IP table rule, this tasks takes 15 minutes from a remote dial
in VPN. 15 minutes is exactly what you will be charged.
(Note
we do request that your initial purchase is a minimum of 1 hour.
Any minutes you do not use are not lost, but credited to you for
future use. These credits can be utilised at a later time against
any service or consultancy requirements you may have. After this
intial period all rates are charged upon a minute by minute basis).
Remote
Dial in charges
Dial
in product solutions can be provided by Synaptics
or we are happy to use your existing system
| Period |
Service
rate |
Consultancy
rate |
| 0800 -
1800 |
£0.50 |
£0.70 |
| 1800
- 0800 |
£20
Call out + STD minute rate charges |
N/A |
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more for Site visits and other services
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